| Nombre de la Empresa | Hermes Germany |
| Sitio Web Oficial | https://www.myhermes.de |
| Estado | Activo |
| Calificación | 4 / 5.0 |
| Descripción | Hermes Germany GmbH is a subsidiary of the Hermes Group and Otto Group, headquartered in Hamburg, Germany. The company operates a network of approximately 16,500 ParcelShops and 13 logistics centers across Germany, employing over 6,000 people. In the 2023-2024 fiscal year, the Hermes Group reported consolidated revenues of 3.3 billion euros and handled approximately 835 million parcels across Europe. |
| Año de Fundación | 1972 |
| País | Germany |
| Tarifas y Servicios | - Hermes Päckchen ParcelShop-to-ParcelShop:€3.70
- Hermes Päckchen Home Delivery:€4.50
- S-Paket ParcelShop-to-ParcelShop:€4.40
- S-Paket Home Delivery:€4.95
- M-Paket ParcelShop-to-ParcelShop:€5.40
- M-Paket Home Delivery:€6.75
- L-Paket ParcelShop-to-ParcelShop:€10.40
- L-Paket Home Delivery:€10.95
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| Lo que Dicen los Clientes | Customers report satisfaction with fast delivery and the widespread network of local ParcelShops, but many express extreme dissatisfaction with unreliable service, including missed deliveries, lost packages, and poor driver professionalism. Frequent complaints highlight drivers failing to ring bells and packages left at incorrect addresses. Suggestions for improvement focus on providing more accurate tracking, enhancing customer support, and ensuring better, more professional delivery service. |
| Tiempo Promedio de Entrega (días) | 1 |
| Aplicación Android | Google Play |
| Documentación API | https://www.myhermes.de/geschaeftskunden/produkte-und-services/it-anbindungen/ |
| Geografía de Presencia | 20 |
| Número de Oficinas | 16500 |
| Enlaces Importantes | Wikipedia |
| Enlaces de Servicio | Rastrear Paquete |