| Název společnosti | Hermes Germany |
| Oficiální web | https://www.myhermes.de |
| Stav | Aktivní |
| Hodnocení | 4 / 5.0 |
| Popis | Hermes Germany GmbH is a subsidiary of the Hermes Group and Otto Group, headquartered in Hamburg, Germany. The company operates a network of approximately 16,500 ParcelShops and 13 logistics centers across Germany, employing over 6,000 people. In the 2023-2024 fiscal year, the Hermes Group reported consolidated revenues of 3.3 billion euros and handled approximately 835 million parcels across Europe. |
| Rok založení | 1972 |
| Země | Germany |
| Sazby a služby | - Hermes Päckchen ParcelShop-to-ParcelShop:€3.70
- Hermes Päckchen Home Delivery:€4.50
- S-Paket ParcelShop-to-ParcelShop:€4.40
- S-Paket Home Delivery:€4.95
- M-Paket ParcelShop-to-ParcelShop:€5.40
- M-Paket Home Delivery:€6.75
- L-Paket ParcelShop-to-ParcelShop:€10.40
- L-Paket Home Delivery:€10.95
|
| Co říkají klienti | Customers report satisfaction with fast delivery and the widespread network of local ParcelShops, but many express extreme dissatisfaction with unreliable service, including missed deliveries, lost packages, and poor driver professionalism. Frequent complaints highlight drivers failing to ring bells and packages left at incorrect addresses. Suggestions for improvement focus on providing more accurate tracking, enhancing customer support, and ensuring better, more professional delivery service. |
| Průměrná doba doručení (dny) | 1 |
| Aplikace pro Android | Google Play |
| Dokumentace API | https://www.myhermes.de/geschaeftskunden/produkte-und-services/it-anbindungen/ |
| Geografie přítomnosti | 20 |
| Počet kanceláří | 16500 |
| Důležité odkazy | Wikipedia |
| Servisní odkazy | Sledovat balík |