| Numele companiei | Hermes Germany |
| Site oficial | https://www.myhermes.de |
| Stare | Activ |
| Evaluare | 4 / 5.0 |
| Descriere | Hermes Germany GmbH is a subsidiary of the Hermes Group and Otto Group, headquartered in Hamburg, Germany. The company operates a network of approximately 16,500 ParcelShops and 13 logistics centers across Germany, employing over 6,000 people. In the 2023-2024 fiscal year, the Hermes Group reported consolidated revenues of 3.3 billion euros and handled approximately 835 million parcels across Europe. |
| Anul înființării | 1972 |
| Țară | Germany |
| Tarife și servicii | - Hermes Päckchen ParcelShop-to-ParcelShop:€3.70
- Hermes Päckchen Home Delivery:€4.50
- S-Paket ParcelShop-to-ParcelShop:€4.40
- S-Paket Home Delivery:€4.95
- M-Paket ParcelShop-to-ParcelShop:€5.40
- M-Paket Home Delivery:€6.75
- L-Paket ParcelShop-to-ParcelShop:€10.40
- L-Paket Home Delivery:€10.95
|
| Ce spun clienții | Customers report satisfaction with fast delivery and the widespread network of local ParcelShops, but many express extreme dissatisfaction with unreliable service, including missed deliveries, lost packages, and poor driver professionalism. Frequent complaints highlight drivers failing to ring bells and packages left at incorrect addresses. Suggestions for improvement focus on providing more accurate tracking, enhancing customer support, and ensuring better, more professional delivery service. |
| Timp mediu de livrare (zile) | 1 |
| Aplicație Android | Google Play |
| Documentație API | https://www.myhermes.de/geschaeftskunden/produkte-und-services/it-anbindungen/ |
| Geografia prezenței | 20 |
| Număr de birouri | 16500 |
| Link-uri importante | Wikipedia |
| Link-uri de servicii | Urmărește pachetul |