| Nom de l'Entreprise | Yodel |
| Site Web Officiel | https://www.yodel.co.uk |
| Statut | Actif |
| Évaluation | 4.2 / 5.0 |
| Description | Yodel Delivery Network Limited was founded in 2010 and is headquartered in Hatfield, United Kingdom. The company operates through a network of 50 depots and 3 main sorting centers, employing approximately 10,000 people during peak periods. In the 2023-2024 fiscal year, the entity reported an annual revenue of 561.8 million pounds and delivered approximately 190 million parcels across the United Kingdom. |
| Année de Fondation | 2004 |
| Pays | United Kingdom |
| Tarifs et Services | - Store to Store 0-1kg:£2.33
- Store to Store 1-2kg:£3.07
- Store to Store 2-5kg:£4.07
- Store to Store 5-10kg:£5.16
- Store to Door 0-1kg:£3.49
- Store to Door 1-2kg:£4.54
- Store to Door 2-5kg:£5.49
- Store to Door 5-10kg:£6.57
|
| Ce que Disent les Clients | Customers appreciate the convenient drop-off points, reliable delivery windows provided through the mobile app, and the helpfulness of specific local drivers who ensure packages are left in safe places. Conversely, many reviewers report parcels being lost or delivered to incorrect addresses, with some instances of drivers dumping packages in full view of passers-by without knocking. Significant dissatisfaction is expressed regarding the automated customer service system, as customers find it difficult to speak with a human agent to resolve delivery failures. Suggestions for improvement include enhancing the accuracy of GPS tracking for proof of delivery and making the customer support channels more accessible and transparent. |
| Temps Moyen de Livraison (jours) | 3 |
| Documentation API | https://developer.yodel.co.uk/ |
| Nombre de Bureaux | 50 |
| Liens de Service | Suivre le Colis |