| Company Name | Mondial Relay Spain (Punto Pack) |
| Official Website | https://www.inpost.es |
| Status | Active |
| Rating | 4.1 / 5.0 |
| Description | InPost Spain, operating through the Punto Pack brand, is a subsidiary of InPost Group following the 2021 acquisition of Mondial Relay. The company manages a network of over 10,000 collection points across Spain, consisting of approximately 9,000 Punto Pack locations and 1,000 automated parcel lockers. In 2024, the entity contributed to the parent group's total volume of 239 million parcels delivered across the Iberian Peninsula and France. |
| Year of Foundation | 2006 |
| Country | Spain |
| Rates and Services | - Punto Pack 0kg-1kg:€3.29
- Punto Pack 1kg-2kg:€3.79
- Punto Pack 2kg-3kg:€4.39
- Punto Pack 3kg-5kg:€5.59
- Punto Pack 5kg-10kg:€7.79
- Punto Pack 10kg-15kg:€10.39
- Punto Pack 15kg-20kg:€12.59
- Punto Pack 20kg-30kg:€16.29
- Home Delivery 0kg-1kg:€8.14
- Home Delivery 1kg-2kg:€8.79
- Home Delivery 2kg-3kg:€9.89
- Home Delivery 3kg-5kg:€11.89
- Home Delivery 5kg-10kg:€15.64
- Home Delivery 10kg-15kg:€20.54
- Home Delivery 15kg-20kg:€24.89
- Home Delivery 20kg-30kg:€31.64
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| What Clients Say | Customers appreciate the speed and efficiency of the delivery service, often noting fast international shipping and helpful tracking notifications. They also like the convenience of automated parcel lockers and the wide network of pickup locations that offer secure and flexible collection options. Disliked aspects include limited office hours for some collection points, occasional reports of lost or damaged parcels, and instances where packages are delivered to different points than requested. Suggested improvements include providing more accurate location information on the website and expanding collection hours at staffed points. |
| Average Delivery Time (days) | 5 |
| Geography of Presence | 9 |
| Number of Offices | 6000 |
| Important Links | WikipediaReuters |
| Service Links | Track Package |