| Nombre de la Empresa | Paczka w Ruchu |
| Sitio Web Oficial | https://www.orlenpaczka.pl |
| Estado | Activo |
| Calificación | 4.1 / 5.0 |
| Descripción | Orlen Paczka, formerly Paczka w Ruchu, launched in 2011 as a logistics service by RUCH S.A. In 2021, following RUCH S.A.'s acquisition by PKN ORLEN, the service rebranded to Orlen Paczka and became part of the ORLEN Group. The company operates over 11,000 parcel sending and receiving points across Poland, including over 2,000 parcel lockers launched in 2023. |
| País | Poland |
| Tarifas y Servicios | - Mini Parcel:11.99 PLN
- Standard Parcel:13.99 PLN
- Large Parcel:17.99 PLN
- Cash on Delivery:1.50 PLN
- Insurance up to 1000 PLN:0.00 PLN
- Insurance up to 2000 PLN:1.50 PLN
- Insurance up to 5000 PLN:2.50 PLN
- SMS and Email Notification:0.00 PLN
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| Lo que Dicen los Clientes | Customers appreciate the low shipping costs and the extensive network of convenient pickup locations across the country. Frequent complaints focus on significant delivery delays, packages being lost during transit, and unresponsive customer support channels. Suggested improvements include increasing the speed of the delivery process and fixing technical issues with automated parcel lockers. |
| Tiempo Promedio de Entrega (días) | 5 |
| Aplicación Android | https://play.google.com/store/apps/details?id=pl.orlen.orlenpaczka |
| Aplicación iOS | https://apps.apple.com/pl/app/orlen-paczka/id1583002220 |
| Documentación API | https://www.orlenpaczka.pl/dla-biznesu/integracja/ |
| Enlaces Importantes | WikipediaParent CompanyRuch S.A.Crunchbase |
| Enlaces de Servicio | Rastrear Paquete |