SERPOST – Servicios Postales del Perú Track package, cargo

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Company Information SERPOST – Servicios Postales del Perú

Information about SERPOST – Servicios Postales del Perú company for January 2025, data may be inaccurate, please check with official data
Company NameSERPOST – Servicios Postales del Perú
Official Websitehttps://www.gob.pe/serpost
StatusActive
Rating3.9 / 5.0
DescriptionServicios Postales del Perú S.A. (Serpost) is a Peruvian state-owned postal company that provides national and international postal services across all modalities. Headquartered at Av. Tomas Valle Cdra 7 SN in Los Olivos, Lima, the entity operates shipping options including Servicio Expreso 24, EMS, and Exporta Fácil alongside postal box rentals. Its administrative management for the 2026–2028 period includes a specialized insurance broker selection process, and customer communications are managed through central phone lines 511-5000 and 511-5110.
CountryPeru
ISO Code 3166/Alpha-2PE
Date of entry into UPU01.04.1879
Contribution units to UPU1
Rates and Services
  • Tarifa plana especial para enviar paquetes de 1 a 2 kg a toda América (excepto Cuba):S/120
What Clients SayCustomers consistently express frustration regarding extreme delivery delays, frequent loss of packages, and significant difficulties in obtaining updates through customer support channels. While some users report successful receipt of their items, many note that tracking information is often inaccurate or fails to update for weeks at a time. The most common suggestions for improvement focus on the need for increased transparency, faster customs clearance processing, and more responsive service when addressing inquiries about missing shipments.
Ratings on Platforms
Google Reviews:2.9
Average Delivery Time (days)2
Calculatorhttps://www.gob.pe/20843-calcular-precio-de-envios-postales-en-serpost
Tariffshttps://www.gob.pe/20843-calcular-precio-de-envios-postales-en-serpost
Delivery Timeshttps://www.gob.pe/20800-enviar-cartas-dentro-y-fuera-del-pais-con-serpost
Important LinksWikipediaUniversal Postal UnionEMS Operator
Service LinksTrack Package, Find Nearest Branch

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