| Company Name | UK Mail |
| Official Website | https://www.ukmail.com |
| Status | Active |
| Rating | 4 / 5.0 |
| Description | UK Mail was founded in 1971 and is headquartered in Slough, United Kingdom, as a subsidiary of Deutsche Post DHL Group since 2016. The company rebranded to DHL eCommerce UK in 2023 and operates a network of 50 depots and over 3,500 ServicePoints across the United Kingdom. It employs approximately 4,000 people and manages a volume of 200 million items annually through its integrated postal and parcel delivery infrastructure. |
| Year of Foundation | 1971 |
| Country | United Kingdom |
| What Clients Say | Customers appreciate the company's convenient online booking system and proactive email notifications regarding delivery time windows. However, many reviewers express significant dissatisfaction with frequent delivery delays, lost parcels, and an automated phone system that makes reaching a human representative difficult. Common suggestions for improvement include enhancing the accuracy of tracking information and providing more substantial compensation for failed overnight or special delivery services. |
| Average Delivery Time (days) | 2 |
| Geography of Presence | 220 |
| Number of Offices | 50 |
| Important Links | Wikipedia |
| Service Links | Track Package |