| 客户说什么 | Customers appreciate the professional and friendly delivery teams who handle large items with care and occasionally provide extra assistance with placement. However, many reviews report significant issues with unhonored delivery windows, poor communication from the call center, and tracking systems that incorrectly mark items as delivered. Suggestions for improvement include providing more reliable scheduling, improving staff responsiveness to inquiries, and ensuring delivery teams have proper equipment like hand trucks for heavy appliances. |