| Company Name | United Kingdom Royal Mail |
| Official Website | http://www.royalmail.com |
| Status | Active |
| Rating | 3.7 / 5.0 |
| Description | Royal Mail Group Limited was founded in 1516 and is headquartered in London, United Kingdom, as a subsidiary of International Distributions Services plc. In the 2023-2024 fiscal year, the company reported revenues of 7.8 billion pounds and employed approximately 130,000 people. It operates a network of 37 mail centers and 1,200 delivery offices to deliver approximately 7 billion letters and 1.2 billion parcels annually across the United Kingdom. |
| Year of Foundation | 1516 |
| Country | United Kingdom |
| Rates and Services | - 1st Class Letter up to 100g:£1.35
- 2nd Class Letter up to 100g:£0.85
- 1st Class Large Letter up to 100g:£2.10
- 2nd Class Large Letter up to 100g:£1.55
- Small Parcel up to 2kg 1st Class:£4.19
- Small Parcel up to 2kg 2nd Class:£3.49
- Medium Parcel up to 2kg 1st Class:£6.29
- Medium Parcel up to 2kg 2nd Class:£5.49
- Royal Mail Tracked 24 Small Parcel:£3.99
- Royal Mail Tracked 48 Small Parcel:£2.99
- Special Delivery Guaranteed by 1pm up to 100g:£7.35
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| What Clients Say | Customers report that individual postal workers are often helpful, and some tracked services deliver on time. However, reviews frequently cite significant delays for first and second-class mail, unreliable tracking information, and difficult customer support. Users are specifically dissatisfied with lost parcels and reduced delivery frequency, often suggesting a need for improved transit times and better communication regarding items. For detailed customer feedback, visit Trustpilot. |
| Average Delivery Time (days) | 3 |
| API Documentation | https://developer.royalmail.net/ |
| Geography of Presence | 230 |
| Number of Offices | 11500 |
| Important Links | Wikipedia |
| Service Links | Track Package |