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Company Information New Zealand Post

Information about New Zealand Post company for January 2025, data may be inaccurate, please check with official data
Company NameNew Zealand Post
Official Websitehttps://www.nzpost.co.nz/
StatusActive
Rating4.3 / 5.0
DescriptionNZ Post operates over 560 stores across New Zealand as of 2026. The company provides domestic and international mailing services, parcel delivery, track and trace functionality, and an online address and postcode finder. Additional business and developer options include electronic return solutions, parcel notification services, and digital application programming interfaces (APIs) for label generation and rate verification.
CountryNew Zealand
ISO Code 3166/Alpha-2NZ
Date of entry into UPU01.10.1907
Contribution units to UPU5
Search for a postcodehttps://www.nzpost.co.nz/tools/address-postcode-finder
Rates and Services
  • Standard Mail Medium Letter:$3.60 NZD
  • Standard Mail Large Letter:$4.90 NZD
  • Standard Mail Oversize Letter:$6.20 NZD NZ Post
What Clients SayCustomers frequently report dissatisfaction with NZ Post, specifically citing significant delivery delays, lost parcels, and unprofessional staff behavior. Many users express frustration with the company's communication, noting difficulty in reaching customer support and a lack of transparency regarding tracking updates. Suggestions for improvement consistently center on the need for more efficient logistical operations, better real-time tracking accuracy,
Ratings on Platforms
Trustpilot:1.4 | Google Play:2.5
Average Delivery Time (days)10
API Documentationhttps://www.nzpost.co.nz/business/ecommerce/developer-resource-centre
Calculatorhttps://www.nzpost.co.nz/tools/rate-finder
Tariffshttps://www.nzpost.co.nz/tools/rate-finder
Delivery Timeshttps://www.nzpost.co.nz/personal/sending-internationally
Number of Offices560
Important LinksWikipediaUniversal Postal UnionEMS Operator
Service LinksTrack Package, Find Nearest Branch

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