| Company Name | Pony Express |
| Official Website | https://www.ponyexpress.ru |
| Status | Active |
| Rating | 4.1 / 5.0 |
| Description | Pony Express was founded in 1992 as a logistics operator. It operates with 60 branches and 128 representative offices across Russia and CIS countries, serving over 100,000 settlements. The company utilizes more than 2,000 vehicles, employs over 4,000 staff, and manages over 100,000 square meters of warehouse space. Services include express delivery, cargo transportation, warehouse logistics, visa services, and customs clearance. |
| Year of Foundation | 1992 |
| Country | Russia |
| Rates and Services | - Express delivery within city:from 210 RUB
- Express delivery across Russia:from 415 RUB
- International delivery:from 1160 RUB
- E-commerce delivery:from 195 RUB
- Freight transportation:from 3365 RUB
- Fulfillment:from 15 RUB
- Warehouse storage:from 20 RUB
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| What Clients Say | Customers appreciate the speed of international shipping and the helpfulness of staff at specific pickup points. Frequent complaints center on significant delivery delays, unresponsive customer support lines, and couriers failing to provide notice before arrival. Suggested improvements include enhancing the accuracy of the package tracking system and improving communication between dispatchers and drivers. |
| Average Delivery Time (days) | 1 |
| Android App | https://play.google.com/store/apps/details?id=ru.ponyexpress.mobile |
| iOS App | https://apps.apple.com/ru/app/pony-express/id1450257551 |
| API Documentation | https://www.ponyexpress.ru/support/it-servisy/api/ |
| Geography of Presence | 8 |
| Number of Offices | 138 |
| Important Links | WikipediaCrunchbaseBloombergDun & Bradstreet |
| Service Links | Track Package |