| Company Name | Express Tochka Ru |
| Official Website | https://www.express.ru |
| Status | Active |
| Rating | 3.9 / 5.0 |
| Description | Express Tochka Ru was founded in 2001 as a courier delivery service headquartered in Moscow, Russia. The company transports documents and cargo to more than 23,000 settlements across the Russian Federation and the Customs Union. It operates a network of over 50 regional branches to facilitate domestic and international shipments. |
| Year of Foundation | 2001 |
| Country | Russia |
| Rates and Services | - Delivery within Moscow:From 390 RUB
- Delivery within Saint Petersburg:From 390 RUB
- Delivery between Moscow and Saint Petersburg:From 490 RUB
- Urgent delivery:From 750 RUB
- Delivery within CIS:From 750 RUB
- Courier waiting time exceeding 15 minutes:150 RUB per 15 min
- Weight surcharge per 0.5 kg:100 RUB
- Call cancellation fee:390 RUB
|
| What Clients Say | Customers appreciate the fast delivery speeds, polite couriers, and the reliability of the service for shipping documents and parcels. Common complaints include high shipping costs, occasional delays beyond the promised timeframe, and difficulties reaching customer support via telephone. Users suggest improving the responsiveness of the call center and ensuring more accurate notifications regarding delivery status updates. |
| Average Delivery Time (days) | 4 |
| Android App | https://play.google.com/store/apps/details?id=ru.express.express |
| iOS App | https://apps.apple.com/ru/app/express-ru/id1527848601 |
| API Documentation | https://www.express.ru/it/api |
| Important Links | RusprofileSbisHeadHunterNational Association of Express Carriers |
| Service Links | Track Package |