| Company Name | DHL Parcel UK |
| Official Website | https://www.dhlparcel.co.uk |
| Status | Active |
| Rating | 3.9 / 5.0 |
| Description | DHL Parcel UK, formerly known as UK Mail until its rebranding in 2018, operates as a subsidiary of DHL Group with over 50 depots across the United Kingdom. The company employs approximately 4,000 people and maintains a fleet of more than 1,000 vehicles to provide domestic and international delivery services. Its network includes 3,500 ServicePoints and a central 230,000-square-foot automated hub in Ryton-on-Dunsmore. |
| Year of Foundation | 1969 |
| Country | United Kingdom |
| Rates and Services | - UK Delivery (Up to 1kg):From £2.79
- UK Delivery (1kg to 2kg):From £3.69
- UK Delivery (2kg to 5kg):From £4.99
- UK Delivery (5kg to 10kg):From £5.99
- UK Delivery (10kg to 15kg):From £8.49
- UK Delivery (15kg to 20kg):From £9.49
- Signature on delivery:£0.80
- Standard Cover (up to £20):£0.00
- Extended Cover (up to £1000):From £3.00
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| What Clients Say | Customers express strong dissatisfaction with DHL Parcel UK, frequently reporting undelivered parcels and failed delivery attempts. Reviewers highlight significant frustration with communication, citing an inability to speak to a person and negative interactions with staff. No specific suggestions for improvement were explicitly confirmed in external review sources. |
| Average Delivery Time (days) | 10 |
| API Documentation | https://developer.dhl.com/ |
| Geography of Presence | 220 |
| Number of Offices | 50 |
| Service Links | Track Package |