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Company Information Air Canada Cargo

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Information about Air Canada Cargo company for January 2025, data may be inaccurate, please check with official data
Company NameAir Canada Cargo
Official Websitehttps://www.aircanada.com
StatusActive
Rating3.8 / 5.0
DescriptionAir Canada Cargo is the freight division of Air Canada, headquartered in Montreal, Quebec, and established in 1978. The division operates a dedicated fleet of 6 Boeing 767-300 freighters as of early 2026. It provides cargo services to over 450 cities across 6 continents, utilizing 3 primary Canadian hubs in Toronto, Montreal, and Vancouver.
Year of Foundation1937
CountryCanada
Rates and Services
  • Service and handling fee for domestic shipments within Canada: $25.00 per AWB
  • Domestic/transborder advanced charge: 3% of advanced amount ($10.00 minimum)
  • International advanced charge: 10% of advanced amount ($32.50 minimum)
  • Non-acceptance fee for dangerous goods: $40.00
  • Check fee for lithium metal batteries (ELM): $40.00
  • Import termination charge: $135.00 per shipment
  • Import Navcan fee: $0.07 per kilogram ($5.00 minimum)
  • Additional insurance: $0.15 per $100.00 of insured amount
  • Cargo storage minimum (Regular): $75.00 per shipment
  • Cargo storage minimum (Special Handling): $85.00 per shipment
  • Cargo storage rate (Regular): $0.40 per kilogram
  • Cargo storage rate (Special Handling): $0.60 per kilogram
  • Air waybill preparation fee (AW-C): $45.00
  • Shipments of extraordinary value/valuable cargo (VL) within Canada/US: $45.00 per shipment
What Clients SayCustomers report that Air Canada Cargo offers reliable operations, helpful staff, and cost-effective personal shipping, though they express dissatisfaction with inconsistent baggage handling, poor communication, and long customer support wait times. Feedback suggests booking ahead and providing exact box dimensions to ensure faster service. Information is based on general customer feedback for Air Canada.
Ratings on Platforms
Trustpilot:1.4 | Skytrax:4 | Yelp:1.5 | ConsumerAffairs:1.2
Average Delivery Time (days)9
Android AppGoogle Play
iOS AppApple Store
API Documentationhttps://www.aircanada.com/cargo/tools/discover-our-apis
Geography of Presence60
Number of Offices450
Important LinksWikipediaCrunchbaseBloombergReuters
Service LinksTrack Package, Find Nearest Branch

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