| 客户说什么 | Customers report high levels of dissatisfaction with the delivery service, frequently citing slow shipping times, lost packages, and a lack of tracking updates for international orders. Reviewers consistently dislike the poor customer communication, including unhelpful chatbots and a failure to provide local delivery partner details. While most feedback is negative, occasional positive mentions include items being delivered earlier than expected and courteous drivers. Common suggestions for improvement include providing transparent tracking information and establishing more reliable human customer support channels. |