| Company Name | Instapack |
| Official Website | https://www.instapack.es |
| Status | Active |
| Rating | 4.4 / 5.0 |
| Description | Instapack is a Spanish logistics company headquartered in Barcelona that provides national and international express delivery services to more than 200 countries. The company operates a network of over 1,500 service points across Spain and manages specialized shipping for documents, parcels, and pallets. It utilizes an automated online platform for real-time tracking and serves approximately 5,000 corporate clients. |
| Year of Foundation | 2016 |
| Country | Spain |
| What Clients Say | Customers report high dissatisfaction with frequent delivery failures, including parcels returned to senders without clear explanation and inaccurate tracking information indicating false delivery status. Reviewers specifically dislike the lack of effective customer support, noting non-functional website chat and unresponsive email support. Suggested improvements include reliable real-time tracking, establishing responsive communication channels, and ensuring drivers verify addresses before marking deliveries as failed. |
| Average Delivery Time (days) | 8 |
| Android App | Google Play |
| Service Links | Track Package |