| Company Name | GLS Italy |
| Official Website | https://www.gls-italy.com |
| Status | Active |
| Rating | 3.8 / 5.0 |
| Description | General Logistics Systems Italy S.p.A. operates a network of 13 hubs and 170 depots across Italy. The company utilizes 7,000 delivery vehicles and employs approximately 1,200 people to handle over 150 million parcels annually. It maintains more than 13,000 ParcelShop locations and 600 lockers for domestic and international shipping services. |
| Year of Foundation | 1999 |
| Country | Italy |
| What Clients Say | Customers appreciate the easy-to-use chat option for quick support and the ability to reschedule deliveries for a preferred day. Conversely, many reviewers report frequent delivery delays, packages being stuck in transit without updates, and false claims of attempted delivery when recipients were home. Suggestions for improvement include more accurate real-time tracking and better communication from drivers regarding the status of shipments. |
| Average Delivery Time (days) | 2 |
| API Documentation | https://dev-portal.gls-group.net/ |
| Geography of Presence | 40 |
| Number of Offices | 170 |
| Service Links | Track Package |