| Company Name | GLS Croatia |
| Official Website | https://gls-group.eu |
| Status | Active |
| Rating | 4.3 / 5.0 |
| Description | GLS Croatia is part of the General Logistics Systems (GLS) network, which operates across Europe. GLS Croatia offers parcel and express services. The GLS Group has a presence in 41 European countries. |
| Year of Foundation | 2013 |
| Country | Croatia |
| Rates and Services | - Domestic XS Parcel:5.31 EUR
- Domestic S Parcel:6.10 EUR
- Domestic M Parcel:7.96 EUR
- Domestic L Parcel:9.29 EUR
- Domestic XL Parcel:11.01 EUR
- SMS Service:0.27 EUR
- Pick-up Service:1.33 EUR
- Cash on Delivery Fee:0.93 EUR
- International Zone 1 XS:13.14 EUR
- International Zone 1 S:15.13 EUR
- International Zone 1 M:19.91 EUR
- International Zone 1 L:23.89 EUR
- International Zone 1 XL:27.87 EUR
|
| What Clients Say | Customers value the speed of successful deliveries and the accuracy of the online tracking system. However, frequent complaints involve drivers failing to attempt home delivery, reporting false claims that recipients were absent, and unhelpful customer service interactions. Suggestions for improvement include ensuring drivers make physical contact at the delivery address and enhancing the responsiveness of the support team to resolve shipment delays. |
| Average Delivery Time (days) | 4 |
| Android App | Google Play |
| iOS App | Apple Store |
| Geography of Presence | 40 |
| Important Links | WikipediaInternational Distributions ServicesCrunchbaseGLS Croatia |
| Service Links | Track Package |