| Company Name | ArcBest (ex.ABF Freight) |
| Official Website | https://arcb.com |
| Status | Active |
| Rating | 4 / 5.0 |
| Description | ArcBest is a logistics company that has operated for 100 years and maintains campuses in Fort Smith, Fayetteville, Chicago, Medina, and Nashville. The organization provides managed logistics, truckload, and freight services through divisions including ABF Freight, Panther, MoLo, and U-Pack. Its technology segment includes ArcBest Technologies and the Vaux suite, which offer API and EDI integration for supply chain management. |
| Rates and Services | - Advancing Charges:6% of amount advanced (minimum $125.00)
- Statements of Charges:$22.00 per document
- Customs or In Bond Freight:$6.25 per cwt (minimum $190.00
- maximum $575.00)
- Detention - Vehicles With Power Units:$75.00 per 15 minutes (minimum $90.00)
- Forklift Service:$315.00 per shipment per trailer
- Extra Labor (8am-5pm Mon-Fri):$175.00 per man per hour
- Single Shipment Charge (less than 500 lbs):$58.00
- Residential Pickup/Delivery:$14.00 per cwt (minimum $190.00
- maximum $685.00)
|
| What Clients Say | Customers value the company for its professional drivers, reliable shipping times, and helpful terminal staff. Verified reviews frequently cite dissatisfaction with additional billing fees, damage to freight during transit, and difficulties navigating the claims process. Feedback suggests that the company should focus on increasing the transparency of their invoicing and improving the responsiveness of their customer service department regarding lost or damaged items. |
| Average Delivery Time (days) | 5 |
| Android App | Google Play |
| iOS App | Apple Store |
| API Documentation | https://arcb.com/technology/shippers/API |
| Important Links | WikipediaBloombergReutersCrunchbase |
| Service Links | Track Package, Find Nearest Branch |